Terms & Conditions
Terms and Conditions
Last Updated: 13 December 2024
Welcome to Tarantula Army! These terms and conditions outline the rules and regulations for using our website, products, and services. By accessing this website and placing an order, you accept these terms and conditions in full.
If you have any questions, please contact us at biteme@tarantulaarmy.co.uk
1. General Information
1.1. Business Details
Company Name: Tarantula Army
Registered Office: Unit 14a Manley Close, Tonyrefail, CF39 8NS, UK
1.2. Applicable Laws
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
2. Use of the Website
2.1. You agree to use this website for lawful purposes only and not to engage in any activity that may disrupt the website or infringe the rights of others.
2.2. All content on this website, including text, images, and graphics, is owned by Tarantula Army or licensed to us. Reproduction is prohibited without prior consent.
3. Products and Services
3.1. Product Descriptions
We make every effort to ensure that product descriptions and images are accurate. However, colours and appearances may vary slightly due to screen settings.
3.2. Availability
All products are subject to availability. We reserve the right to discontinue any product at any time.
3.3. Pricing
Delivery charges are calculated at checkout and will be displayed before you place your order.
4. Ordering and Payment
4.1. Placing an Order
By placing an order, you confirm that you are at least 18 years old and are providing accurate details.
4.2. Order Confirmation
Once your order is placed, you will receive a confirmation email. This email does not constitute acceptance of your order. We reserve the right to cancel any order before dispatch.
5. Delivery
5.1. Delivery Times
We aim to dispatch orders within 3-5 working days. Delivery times may vary depending on your location.
5.2. Failed Deliveries
If a delivery attempt fails due to incorrect details provided by you, you may be responsible for additional charges.
5.3. Damaged or Missing Items
Please report any damaged or missing items within 48 hours of receipt. Contact us at biteme@tarantulaarmy.co.uk with your order number and details.
6. Cancellation and Returns
6.1. Your Right to Cancel
You have the right to cancel your order within 14 days of receiving your goods. To cancel, email us at biteme@tarantulaarmy.co.uk with your order number.
6.2. Return Conditions
Goods must be returned unused, in their original packaging, and in saleable condition. You are responsible for return postage unless the item is faulty.
6.3. Refunds
Refunds will be processed within 14 days of receiving the returned items. Refunds will be made to the original payment method.
7. Privacy Policy
Your personal data is processed in accordance with our Privacy Policy. We comply with the UK GDPR and take your privacy seriously.
8. Liability
8.1. Limitations of Liability
We are not responsible for indirect or consequential losses, including loss of profit, business, or data.
8.2. Force Majeure
We are not liable for any delay or failure to perform due to events beyond our reasonable control (e.g., natural disasters, strikes, or technical failures).
9. Changes to Terms
We reserve the right to update these terms and conditions at any time. Changes will be posted on this page, and your continued use of our website constitutes acceptance of the updated terms.
10. Contact Us
If you have any questions about these terms, please contact us:
Email: biteme@tarantulaarmy.co.uk
Address: Unit 14a Manley Close, Tonyrefail, CF39 8NS, UK