Shipping Policy

Shipping Policy

Below are the delivery services we offer to get your Tarantula Army order straight to your door. 

Getting your goods to you swiftly and safely is of utmost importance to us. That is why we entrust our deliveries to carefully selected couriers. It is also why we ask that your order be signed for. 

We send all items out via Royal Mail in the UK, Tracked and Signed for to everywhere else. 

Our current order processing times are 3-5 business days. 

Cancelling or amending an order

If you wish to cancel or amend your order, please e-mail: biteme@tarantulaarmy.co.uk with your order number and amendments or cancellation wish and we will cancel/amend as necessary.

If you’ve received dispatch notification, please still do contact as there is a small window in which we can cancel the order before it is collected by the courier. After this point amendment becomes impossible, and cancellation would have to be processed as a return via help@tarantulaarmy.co.uk

The laws of some countries do not allow some or all of the limitations described above. If these laws apply to you, some or all of the above limitations may not apply to you and you might have additional rights.