1. Introduction
At Tarantula Army, we are committed to protecting your privacy and ensuring that we communicate with you in a responsible and legal manner. This Anti-Spam Policy outlines our practices regarding email communications and your rights as a recipient.
2. What is Spam?
Spam refers to unsolicited emails, typically sent in bulk, often for advertising or marketing purposes, without the recipient’s consent. These emails are often irrelevant or inappropriate and can be intrusive.
3. Our Commitment to Anti-Spam
We are committed to ensuring that all email communications sent from Tarantula Army comply with UK law, specifically the Privacy and Electronic Communications Regulations (PECR) and the UK GDPR. We do not engage in sending unsolicited emails and aim to respect your preferences at all times.
4. How We Obtain Your Consent
4.1 Opt-In Consent:
We only send marketing emails to individuals or businesses who have explicitly opted in to receive such communications from us. This opt-in consent may be obtained through:
- Subscription forms on our website.
- Explicit consent given during the purchase process.
- Registration for events, newsletters, or other services provided by us.
4.2 Soft Opt-In:
In certain cases, under the PECR, we may rely on “soft opt-in” consent. This applies when we have obtained your contact details in the context of a sale or negotiation of a sale, and we are marketing similar products or services. You will always have the opportunity to opt out of future communications.
5. Managing Your Preferences
5.1 Unsubscribe Option:
Every marketing email we send will include an unsubscribe link, allowing you to opt out of future communications easily. Once you unsubscribe, we will remove you from our marketing list within a reasonable time frame, typically within 48 hours.
5.2 Updating Your Preferences:
If you wish to update your email preferences, you can do so by contacting us directly at biteme@tarantulaarmy.co.uk or by following the instructions provided in our emails.
6. Third-Party Communications
We do not sell, rent, or share your email address with third parties for their marketing purposes without your explicit consent. However, we may use third-party service providers to manage our email communications. These providers are required to comply with data protection laws and our Anti-Spam Policy.
7. Reporting Spam
If you believe you have received an unsolicited email from us, or if you have any concerns regarding our email practices, please contact us immediately at biteme@tarantulaarmy.co.uk. We take all complaints seriously and will investigate any issues raised.
8. Changes to This Anti-Spam Policy
We may update this Anti-Spam Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we are protecting your privacy and maintaining compliance with UK law.
9. Contact Us
If you have any questions or concerns about this Anti-Spam Policy, please contact us at:
Email: biteme@tarantulaarmy.co.uk
Address: Unit 14a Manley Close, Tonyrefail, CF39 8NS, United Kingdom